Skimmer News

This update brings a new login screen, clearer messaging when you send diagnostic data, and more reliable sync, plus fixes for the iPad Route Dashboard and photo syncing.

A few things to know before your team updates:

• Everyone will need to log in again and turn biometric login (Face ID or fingerprint) back on.
• On iOS, techs who don't use biometrics will see one extra confirmation tap each time they log in.
• If a password has shown up in a known data breach or doesn't meet Skimmer's complexity requirements, you'll be asked to set a new one at login.
• iPhone users may see a warning that the update is over 200 MB. That's expected.

Learn more ->
https://thepooldeck.getskimmer.com/product-updates/mobile-12-16-what-s-new-1412

Hi there,
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We're launching Marketing Suite: a built-in way to run email and SMS campaigns and manage your Google reviews, without leaving Skimmer.
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What's included:

• Campaigns — launch email and SMS sends in minutes with pre-built automations, a plain-English audience builder, and AI-drafted content when you've got your own idea
• Reviews — every completed job triggers a review request automatically, with AI-drafted responses to help you reply faster
• Revenue-tied analytics — see which sends actually turned into paying work

Whether you're a solo operator or running a bigger team, Marketing Suite is built to work with what's already in Skimmer.
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Every visit just got a built-in feedback loop. Instead of guessing how a job landed, you'll know — straight from the pool owner, right after the work gets done.

• Pool owners tap a star rating right in their service email — no extra steps, no app, done in under a minute.

• You'll only hear about it when it matters: a low rating triggers an alert so you can step in before a small issue becomes a lost customer.

• Everything stays internal — this isn't a public review tool, so nothing shows up on Google or Facebook.

• It is on by default, so if you'd rather not use it — just flip the switch in Service Email Settings.
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Learn more -> https://thepooldeck.getskimmer.com/product-updates/new-feature-service-reviews-1401

Hi there,

Launched today, Skimmer Bookkeeping, accounting software with a real US bookkeeper on top of it, no second system to log into.
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​A dedicated bookkeeper: US-based, works with pool companies. Text, email, or scheduled call.
​Built for pool pros into Skimmer: invoices, payments, and sales flow straight into your books. No double entry.
​Weekly categorization: transactions handled as they come in, not in a rush next April.
​Monthly reports: P&L, balance sheet, and cash flow within 5 business days of month end.
​Year-end tax packet: hand it to your CPA and walk away.
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All of this at 40-70% less than the cost of a traditional bookkeeper, with the accounting software included.
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Hi there,

Now you can see a report on every pool you service in one list, with the last reading status and what's out of range, so you don't have to open profiles one by one.

Click into a pool for trend charts and full reading history. → Go to Reports > Readings
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Tip: Set your reading thresholds in Office Alerts first (Reading was too high or too low) to unlock range bands on the charts and out-of-range highlighting.

For more information and to join the conversation, check out the Pool Deck post!

Owner Roundtable: What It Takes to Build a $1M+ Pool Business

What does it really take to grow a pool business past $1 million?

Join Skimmer for a candid roundtable with three pool service owners who've done it: Angie Reinhardt of Off the Deep End Pool Service (AZ), Ben Nabors of Nabors Pool Services (TX), and Ryan Martins of The Pool Professor (FL). They'll share how they grew their businesses, what changed as they scaled, the mistakes they made along the way, and how they operate today.

📅 When: Thursday, August 27th, 2026
Noon PST | 2PM CST | 3PM EST

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📍 Where:
Free Webinar
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Hi there,

We're excited to launch our new financing program designed specifically for you to invest in your business and long-term growth!

Working Capital through Stripe gives you fast, simple access to funding when you need it most — whether that's upgrading gear or equipment, hiring help, or just getting through the slower months.
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Application only takes a few clicks and is based on factors like your payment volume and history through Skimmer. If approved, you can receive funds in as little as one to two business days!
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For more information and to join the conversation, check out the Pool Deck post!

Hi
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We rebuilt the screen you land on when you log in. Home puts three things in one view:

• What needs your attention today
• How your routes are running right now
• How the business is doing over the last 30 days.

You can also ask questions about your business in plain language, and customize which sections and metrics you see.
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